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Can I access the wi-fi at the hotel?
Yes, free Wi-Fi internet access is available throughout the hotel.
Can I use a microwave?
Sorry, any room doesn't have a microwave. Please let staff know if you would like to warm something.
Is there a coin laundry?
Sorry, we have no coin laundry. You can use a coin laundry just on foot.
Can I use a microwave?
Sorry, we have no laundry service. You can use a coin laundry just on foot.
Can I order to carry my baggage?
Yes. We can carry your baggage from our hotel to Kyoto station for 1000 yen. We could send it to other Kyoto accommodations for a fee. Please feel free to ask our staff.
Do you have a lounge?
Yes. Our hotel lounge is available 24 hours a day. You can enjoy free drinks including alcohol and snacks from 15:00 to 21:00
How do I access from the airport?
- You can take a bus from the Itami Airport and Kansai International Airport to the Kyoto station.
- You can take a taxi for 10 minutes from the Kyoto station.
How do I access from the Kyoto Station?
- You can take a bus numbered "6" or "206" at the A3 platform in front of the Kyoto station. The nearest bus stop from our hotel is "大宮松原(Omiya-matsubara)".
- You can take a taxi for 10 minutes from the Kyoto station.
What is the nearest station from the hotel?
The nearest station is the "嵐山本線 四条大宮駅(Arashi-yama, Shijo-Omiya)" and "阪急 大宮駅(Hankyu, Omiya)". Both take 7 minutes to our hotel from the station.
Is there a parking?
Sorry, we have no parking for guests. You shall use pay parking nearby.
Can I order to dress Japanese Kimono?
Yes. Please make a reservation if you would like to be dressed Japanese Kimono.
- 6050 yen for an adult (tax included)
- 9350 yen for a man and woman (tax included)
Can I send my luggage from the hotel?
Yes. You can send your luggage with Yamato delivery service.
Can I send my luggage in advance?
Yes. You can send your luggage to our hotel in advance and pick it up on and after the day before your stay. Please fill in your name and check-in date at your address.
It is also possible to store your luggage before check-in time on the day of your stay.
If I cancel my reservation, will I have to pay any fees?
For reservations canceled past the cancellation date, charges may incur.
-Cancellation made with less than three days in advance 100% of the total amount of the booking
-Cancellation made with more than seven days in advance 20%
- No show on the booked day of arrival shall be charged the amount corresponding to 100% of the total booking.
How far in advance can I make a hotel reservation?
You can make a reservation as early as 1 year prior to arrival.
How do I pay the accommondation fee?
Please make your payment at the front desk when check-out.
You can use the credit card below:VISA, JCB, DC, UC, Diners Club, Master Card, American Express, UFJ card, etc.
If non-guests make a payment, be sure to pay before check-in. Let us know before you arrive.
Can I pay the accommondation fee in advance?
Yes. Payment will have to be made by bank transfer by the booked day of arrival. Please ask us for the bank account to be transferred into. Let us know if you need an invoice.
What is accommodation tax?
When staying at a hotel in Kyoto, accommodation tax will be levied every night .
Accommodation fee per person per night excluding tax
- Less than 20,000 yen : 200 yen
- 20,000 yen or more and less than 50,000 yen : 500 yen
- 50,000 yen or more: 1,000 yen
Could I stay in the same room every night?
Basically yes. Let us know your request when you make a reservation.
- You can store your luggage in your room if you stay in the same room.
- It is needed to move your luggage yourself if you stay in a different room.
- Each of you guys has to have your valuables. We shall not be responsible for any loss, damages, and troubles.
What amenities does my room have?
The following amenities are available:
Shampoo, Conditioner, Body Soap, Cleansing, Skin lotion, Milky lotion,Face wash, Towels, Nightwear, Slippers, Sandals, Free Water, Coffee, Tea, Tissue, Toothbrush, Hair Brush, Razor, Cotton Swab, Shower Cap, A lint roller for clothes
Bath towels, face towels, pajamas, and hangers are rental equipment, so please take them home after check-out.
If lost or damaged, the actual cost will be charged to your credit card. note that.
Can I move within the facility with wearing nightwear and slippers?
Yes. You can wear your nightwear and slippers within the facility including a breakfast restaurant.
What time is check-in and check-out?
Check-in time is 15:00, and check-out time is 11:00 daily.
Can I check out late?
Yes. You can stay until 13:00 for 3000 yen per hour.
Can I check in early?
Sorry, early check-in is not available.
How late is the check-in reception open?
The check-in reception is open from 15:00 to 21:00. Let us know your arrival time if it is hard to arrive until 21:00.
Can I store my luggage before check-in or after check-out?
Yes. Please let staff know if you store your luggage before check-in or after check-out.
What's the minimum age to book a room?
The minimum age to book is 5 years old.
Is there a restaurant in the hotel?
There is a grilled meat restaurant named "BUNGO" in the facility.
-A reservation is needed at least two days in advance. Please reach out to us if you would like.
Can I order room service?
Yes. We offer alcohol, soft drinks, and three types of ice as room service.
What is the menu for dinner course?
You can enjoy 11 dishes below:
- Grilled marbled meat
- Grilled red meat
- Grilled beef tongue
- Japanese beef tail soup
- Truffle yukhoe (Korean-style truffle steak tartare)
- Shabu-shabu (Japanese hotpot dish)
- Daily special A / Sukiyaki
- Daily special B / Miso
- Dashi chazuke with sirloin(Rice with soup stock with sirloin)
- Milk pudding
- Fruits
*Please note menu is subject to change.
*We cannot serve vegetarian or vegan menus. We hope for your understanding.
One drink order system
*Drinks will be paid at the restaurant.
What time is the dinner?
You can enjoy the dinner at 17:30 or 20:00. A reservation is needed.
What time is the breakfast?
You can enjoy the breakfast from 8:00 to 9:30 am. A reservation is needed.
What is the menu for breakfast?
We offer two choices below:
- Seasonal Dashi chazuke (Rice with soup stock)
- Western-style breakfast with nine kinds of jam
If you have any allergies, please let us know in advance.