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Can I access the wi-fi at the hotel?
Yes. In the whole hotel you can enjoy free Wi-Fi internet connection.
Can I use a microwave?
Sorry, any room doesn't have a microwave. Please let a staff know if you would like to warm something.
Is there a coin laundry?
Sorry, we have no coin laundry. You can use a coin laundry just on foot.
Can I use a laundry service?
Sorry, we have no laundry service. You can use a coin laundry just on foot.
Can I order to carry my baggage?
Yes. We can carry your baggage from our hotel to Kyoto station for 1000 yen. We could send it to other Kyoto accommodations for a fee. Please feel free to ask our staff.
Do you have a lounge?
Sorry, we have no lounge at the hotel.
How do I access from the airport?
〇Customers arriving by car
・From Miyazaki Airport,
1. Approximately 40 minutes by expressway (from Miyazaki Expressway via Kiyotake Minami IC, exit at Nichintogo IC and head towards National Route 222).
2. The Nichinan Coastline Course via National Route 220 takes approximately 1 hour.
If you want to go straight to Obi in a straight line, we recommend the expressway, or if you want to take a leisurely tour of Udo Shrine, Sun Messe Nichinan, etc., we recommend the Nichinan Coastline Course.
・From Kagoshima Airport
Approximately 2 hours by expressway
〇Customers using public transportation
・About 1 hour and 30 minutes from JR Kyushu Miyazaki Airport Station to Obi Station
・About 2 hours from Miyazaki Airport Station to Obi Station by bus 965
What is the nearest station from the hotel?
The nearest train station is JR Obi Station. The hotel is approximately 15 minutes walk from JR Obi Station.
The nearest station for the route bus is Obi Castle. The hotel is approximately 3 minutes walk from Obi Castle.
Is there a parking?
There is a parking lot on the premises of the hotel. Advance reservations are not required.
Can I order to dress Japanese Kimono?
Yes. Please make a reservation if you would like to be dressed Japanese Kimono.
- 4000 yen for a man and woman (tax included)
Can I send my luggage from the hotel?
Yes. You can send your luggage with Yamato delivery service.
Can I send my luggage in advance?
Yes. You can send your luggage to our hotel in advance. Please fill in your name and check-in date at your address.
Is the open-air bath a hot spring?
All rooms are equipped with an open-air bath where you can enjoy the hot spring water directly from the source of Kitago Onsen. The spring quality is a hydrogen-salt spring that contains a lot of salt, and will warm you from the core of your body even for a short period of time. You can take a bath whenever you like during your stay.
If I cancel my reservation, will I have to pay any fees?
For reservations canceled past the cancellation date, charges may incur.
-Cancellation made with less than seven days 100% of the total amount of the booking
- No show on the booked day of arrival shall be charged the amount corresponding to 100% of the total booking.
How far in advance can I make a hotel reservation?
You can make a reservation as early as 1 year prior to arrival.
How do I pay the accommondation fee?
Please make your payment at the front desk when check-out.
- You can use the credit card below:VISA, JCB, DC, UC, Diners Club, Master Card, American Express, UFJ card, etc.
If non-guests make a payment, be sure to pay before check-in. Let us know before you arrive.
Can I pay the accommondation fee in advance?
Yes. Payment will have to be made by bank transfer by the booked day of arrival. Please ask us for the bank account to be transferred into. Let us know if you need an invoice.
What is the tax for Onsen (Hot spring)?
In Nichinan City, a tax is levied on visitors to mineral spring baths (hot springs) in order to cover costs such as the maintenance of environmental sanitation facilities and tourism promotion. The tax rate is a flat rate of 150 yen per night. (Not applicable to those under 12 years old)
Could I stay in the same room every night?
Basically yes. Let us know your request when you make a reservation.
- You can store your luggage in your room if you stay in the same room.
- It is needed to move your luggage yourself if you stay in a different room.
- Each of you guys has to have your valuables. We shall not be responsible for any loss, damages, and troubles.
What amenities does my room have?
The following amenities are available:
Shampoo, Conditioner, Body Soap, Cleansing, Skin lotion, Milky lotion, Face wash, Towels, Nightwear, Tea, Tissue, Toothbrush, Hair Brush, Razor, Cotton Swab, Shower Cap
Can I move within the facility with wearing nightwear and slippers?
Yes. You can wear your nightwear and slippers within the facility.
What time is check-in and check-out?
Check-in time is 15:00, and check-out time is 11:00 daily.
Can I check out late?
Yes. You can stay until 13:00 for 3000 yen per hour.
Can I check in early?
Sorry, early check-in is not available.
How late is the check-in reception open?
The check-in reception is open from 15:00 to 21:00. Let us know your arrival time if it is hard to arrive until 21:00.
Can I store my luggage before check-in or after check-out?
Yes. Please let staff know if you store your luggage before check-in or after check-out.
What's the minimum age to book a room?
Children are also welcome to stay.
Is there a restaurant in the hotel?
There is a restaurant called "Saikei" on the premises, which serves course meals of local chicken. This is a complete reservation system, and same-day reservations are not possible, so please contact the accommodation in advance to make a reservation.
Can I order room service?
There is no room service, but
We have a bar where you can enjoy Nichinan shochu and local beer, as well as a lounge space where you can self-serve coffee and snacks.
What is the menu for dinner course?
Mysterious Chicken [Jidokko] Enjoyment Course
At our hotel's restaurant "Saikei", you can enjoy yakitori and sashimi made with high-quality local chicken from southern Miyazaki Prefecture. Enjoy the flavor of local chicken to your heart's content.
- Golden soup of free-range chicken eggs
- Jitō chicken sashimi platter
- Smoked local chicken ham
- 7 skewers
- Chicken tempura with miso glaze
- Free range chicken chawanmushi
- pickles
- Egg rice from free-range chicken eggs
- seasonal desserts
What is the menu for breakfast?
Special Japanese Ochazuke set
This is a breakfast of Ochazuke served in your room.
We carefully prepare fresh vegetables and fish using only locally produced ingredients, including rice.
We prepare soup stock and green tea with your meal, so you can enjoy it the way you like.